All communication between components and between users and agents take place using TCP port 443 (https standard). Communications are encrypted via a SSL certificate in accordance with current security standards.
The only user information stored on our servers consists of:
- Authentication data: email, password and other non-mandatory personal information.
- Agent data: name, description, etc.
- Data for Shares: name, configuration, a login password (if set up).
- Access data: start time, end time, IP address.
All passwords are hashed in accordance with modern security standards. Password hashes are stored so that plaintext passwords cannot be retrieved. Furthermore, no data that passes between users and agents is stored on our servers. We store access data to protect users and our service in case of misuse (if necessary, we may provide this information to the appropriate authorities).
DWService uses all reasonable security measures to safeguard information stored on its servers. Despite the security measures employed by DWService, users should be aware that it is impossible to guarantee absolute security with respect to electronic information.